Terms and Conditions – TheTiana
Welcome to www.thetiana.com. By using our website, you agree to the terms and conditions listed below. Please read them carefully before accessing or using the site. These terms apply to all visitors, users, and customers of TheTiana.
Intellectual Property & Content
All content on this website, including but not limited to text, graphics, logos, icons, images, product descriptions, videos, and digital downloads, is the property of TheTiana or its content providers and is protected by applicable intellectual property laws. The compilation of all content is the exclusive property of TheTiana. Any unauthorized use, including reproduction or redistribution of any part of this site, may result in legal action.
Trademarks
All trademarks, service marks, and trade names of TheTiana used on the site are trademarks or registered trademarks of TheTiana. No permission is granted for the use of these marks in any manner without prior written consent. Any violation of our trademarks or intellectual property rights will be legally addressed.
Electronic Communications
When you visit www.thetiana.com or send us emails or messages, you are communicating with us electronically. By doing so, you consent to receive communications from us electronically. We may communicate with you via email, WhatsApp, or updates on our website. You agree that all communications we provide electronically satisfy any legal requirement for written communication.
Orders & Cancellations
We reserve the right to accept or decline any order placed through our website. All of our jewelry is made-to-order and handcrafted especially for you. Once an order is confirmed, it cannot be cancelled, exchanged, or refunded, in accordance with our Refund Policy. We kindly ask you to review your order carefully before confirming.
Sizing
Our pieces are handcrafted, and sizing may slightly vary depending on the design, material, and style. Some items are designed to be more fitted, while others may have a relaxed or adjustable fit. Please refer to our sizing chart or consult our team before placing your order.
Colors
We strive to display our product colors as accurately as possible. However, due to variations in screen settings and lighting conditions, we cannot guarantee that the color you see on your screen will exactly match the product delivered. Slight variations in color or finish are not considered defects.
Delivery
Our delivery timeframe is 30 to 60 days from the date of order confirmation. For urgent orders, please contact us directly at:
📧 Email: info@thetiana.com
📞 Phone/WhatsApp: (+91) 9599171106
Delays may occur if:
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Full payment is not received
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Inaccurate or incomplete address is provided
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Required measurements or information are not shared in time
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There is no response from the customer when clarification is needed
While we aim to deliver within the promised time, we rely on trusted third-party shipping partners. We are not responsible for any unforeseen delays caused by them.
Shipping
We ship worldwide. Shipping within India is free of cost. For international orders, shipping charges are additional and calculated based on weight, size, and destination. International shipping charges will be communicated upon inquiry and must be confirmed before dispatch.
By placing an order on www.thetiana.com, you acknowledge and agree to abide by these terms and conditions. If you have any questions, feel free to reach out:
📧 Email: thetianaofficial@gmail.com
📞 Phone/WhatsApp: (+91) (+91) 9718700048