Refund Policy – TheTiana
At TheTiana, every piece is specially handcrafted with love and care, made to order exclusively for you. Our collection includes Bangles & Bracelets, Earcuffs, Earrings, Nath, Necklaces, Rakhi, and Rings — each designed to add timeless elegance to your jewelry collection.
Order Cancellation, Returns & Refunds
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All products are made to order and crafted uniquely for you; therefore, we do not accept cancellations, returns, or refunds once an order is placed.
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We kindly request you to review your order details carefully before confirming your purchase.
Alterations & Support
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We understand sizing or fitting issues can occur. In such cases, we are happy to assist with alterations, subject to feasibility.
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Please reach out to us within 48 hours of receiving your order to request an alteration.
Damaged or Incorrect Items
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In the rare event that your order is damaged or incorrect, please notify us within 24 hours of delivery.
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Kindly provide unboxing photos or videos along with your message for verification.
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After review, we will arrange for a repair, replacement, or store credit, depending on the nature of the issue.
Shipping Information
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We ship worldwide.
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Shipping within India is free of charge.
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International shipping charges are additional and based on the weight, volume, and destination country. Shipping costs will be shared with you upon inquiry.
For any assistance, please contact us:
📧 Email: thetianaofficial@gmail.com
📞 Phone/WhatsApp: (+91) 9718700048
Thank you for choosing TheTiana — handcrafted elegance delivered with love.